Measure Twice Handyman Services (Pty) Ltd
Last Updated: 25 February 2026
At Measure Twice Handyman Services (Pty) Ltd, we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website (measuretwice.co.za) or engage our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: This includes your name, email address, phone number, and physical address.
- Service Request Information: Details about the handyman services you are requesting, such as the type of service, location of the work, and any specific instructions.
- Communication Information: Records of our correspondence with you (e.g., emails, WhatsApp messages).
- Website Usage Information: Information about how you use our website, including your IP address, browser type, pages visited, and duration of your visit (collected through cookies and similar technologies – see section 5 below).
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To fulfill your service requests, schedule appointments, and communicate with you about the work.
- Customer Support: To respond to your inquiries, address any concerns, and provide assistance.
- Improving Services: To analyze website usage, track customer interactions, and enhance our services.
- Communication & Marketing To send you updates on services and or offers (you will always be able to opt out of marketing communication)
- Legal Compliance: To comply with our legal obligations.
3. Disclosure of Your Information
We will only disclose your personal information to third parties under the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., scheduling software, communication platforms). All 3rd party service providers will be required to adhere to this privacy policy or one of equal standard
- Legal Obligations: When we are legally required to do so (e.g., in response to a court order or government request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- With your consent: We may share your information with other parties if you have given us your explicit consent.
4. Safeguarding Your Information
We are committed to ensuring the security of your personal data. We take reasonable physical, technical, and administrative measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Data Encryption: We utilize encryption technology to protect your data while it’s in transit.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security reviews to ensure our safeguards remain effective.
While we strive to protect your information, please remember that no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Similar Technologies
Our website may use cookies (small text files placed on your device) and similar technologies to improve your browsing experience and gather data about website usage. You can control your cookie preferences through your browser settings. Please see our cookie policy for more information. By continuing to use our website, you are deemed to consent to our use of cookies in line with this policy.
6. Your Rights
Under POPIA, you have several rights concerning your personal information. These include:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request corrections to any inaccurate or incomplete information we have about you.
- Right to Deletion: You have the right to request that we delete your personal information under certain conditions.
- Right to Object: You have the right to object to the processing of your personal information under certain conditions.
- Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa if you feel your rights have been infringed upon.
To exercise any of these rights, please contact us using the details in section 8.
7. Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, comply with legal obligations, or until you request its deletion (subject to legal exceptions).
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
- Email: stephan@measuretwice.co.za
- Phone/WhatsApp: 082 773 5896
- Address: 7th Road, Halfway Gardens, Midrand, South Africa.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly. We encourage you to review this policy periodically.
If we make any material changes to how we handle data that would affect you, we will notify you directly where we can.
